Ship and Deliver Time

www.docojaz.com | Custom Dress Specialists

Create Your Perfect Moment – Start with Docojaz Custom Dresses. Transparent Process. On-Time Delivery.

Production Timeline & Cancellation Policy
At Docojaz, we value every order entrusted to us. Once your order is confirmed, we will initiate the customization process within 24 hours and assign a dedicated tailor to craft your dress. To protect your interests, please contact us within 48 hours if you need to cancel your order. Beyond this period, material and labor costs may apply due to fabric procurement and cutting. The meticulous production cycles for different dress types are as follows:

  • Wedding Dresses / Bridal Gowns: 1–2 weeks

  • Bridesmaid Dresses / Prom Dresses / Mother of the Bride Dresses: 2–8 days

  • Accessories & Fabric Swatches: Shipped within 24 hours if in stock

Our Clear & Transparent Delivery Services
Your satisfaction is our top priority. We offer multiple global shipping options. All delivery times are calculated from the moment your order is processed and shipped (processing includes quality inspection and careful packaging):

  • Expedited Shipping: Delivered in 2–6 business days | Shipping from $20.99

  • Standard Shipping: Delivered in 3–8 business days | Shipping from $14.99

  • Economy Shipping: Delivered in 10–30 business days | Shipping from $5

Important Notes & Professional Recommendations

  • Address Changes: Once the package is shipped, the delivery address cannot be modified. If you need to make changes, please contact us via email as soon as possible. We will assist in coordinating with the logistics provider, though additional fees may apply.

  • Color Accuracy Note: Slight color variations on screens are unavoidable. For bulk orders such as bridesmaid dresses, we strongly recommend purchasing fabric swatches first to confirm color and texture before placing the main order.

  • Order Tracking: We will provide the tracking number immediately after shipment, allowing you to monitor your order throughout its journey.

Why Choose Docojaz?
We specialize in high-quality custom dresses, featuring an experienced team of tailors, strict quality control processes, and transparent pricing and timelines. We are committed to providing you with a reliable and professional service experience—from communication to delivery.

Take Action Now: After placing your order, please check your confirmation email and reply with your ideal delivery date. We will prioritize your schedule accordingly!